ARRIVAL TO YOUR MASSAGE: New first time clients are asked to arrive 10 minutes early to become oriented to the space and to provide time to do a more in depth verbal intake. Established clients should arrive 5 minutes before their scheduled time. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service may be shortened in order to keep on schedule and the original treatment time will be charged.
CANCELLATION POLICY: Please provide at least a 24 hour notice if you need to reschedule or cancel a treatment. This gives me enough time to fill the slot. I send a reminder email 1 day prior to your scheduled appointment, please respond to it so that I know you are coming. Cancelling within 24 hours will incur a fee of 50% of the session rate, unless you are sick in any way. Please try and give me as much notice as you can!
NO SHOW POLICY: Clients who do not show without cancelling are still responsible for payment.
TIPPING: It is customary to tip around 20% of the rate of the service. This is, of course, optional.
TREATING MINORS: I am prepared and excited to work with people under the age of 18! If the child is younger than 18 years old, I will ask for a signature from the parent or guardian OR ask that they sit in on the treatment.